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The PRO Podcast

Sep 15, 2022

In this episode Gary discusses CRM systems and how they maximise your profit.


CRM stands for Customer Relationship Management, it's software used to manage interactions with customers and potential customers. A CRM system will help you build customer relationships and streamline processes so that you increase sales, improve customer service, and increase profitability.


Using a CRM software will ensure that the client experience is always the same and it will make sure that the necessary steps of the onboarding, sales, or client maintenance process are not missed. It also gives you a way to document important information about the client so that you can analyse why you did or didn’t win them over. 


What Is Covered In Today’s Episode Of The PRO Podcast:

  • What a CRM system is 
  • How CRM will benefit your business
  • Why it is necessary to have a CRM system in your business


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